Overview and states of your requests
In the dashboard you find an overview of your requests, which can have different states:
The status ALL REQUESTS gives you an overview of all your requests.
IN PROCESS: Your verification request has been received and you will receive requests from potential service providers as quickly as possible. In the detail view you can use the chat to communicate with the lab to arrange further details. With a click on the options menu (the square with the three dots) you can view details of the request, edit, pause or cancel your request and use the request as a template.
LAB COMMISSIONED: The request switches to this status if you mandate a lab. The chosen lab gets notified and the requests sent to the other labs get canceled. Here you can open the chat and the options menu. The latter lets you see the detail view, highlight the request as 'COMPLETED' or use the request as a template.
COMPLETED: Your testing project has been completed, congratulations! You can start a new request by clicking on 'New request'. In the options menu you can view the details of the request and use the request as a template.
ARCHIVE: If you cancel a request, it switches to this status. By clicking the options menu you can view the details of the request and use the request as a template.