Find the most frequently asked questions below.
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Frequently Asked Questions
- What does the lab finding service cost?
- How does testxchange ensure my data is handled securely?
- How does the lab search work?
- Why do I have to create a testxchange account?
- Which laboratories can I find with testxchange?
- Can I submit further requirements or specification documents for the request to the requested laboratories?
What does the lab finding service cost?
The basic functions of testxchange are available to FREE users free of charge. As a PROFESSIONAL user, the full range of functions is available to you for 159 € per month (annual billing) or 199 € per month (monthly billing).
How does testxchange ensure my data is handled securely?
testxchange assures confidentiality and the secure processing of your data: our webpage is encrypted with SSL, and your personal contact information is only transmitted to our partner laboratories which have agreed to our terms & conditions and privacy guidelines.
How does the lab search work?
You first send us your requirements for the testing project via our online form. You can provide detailed information about the test, the tested object and the organizational core points of the project as well as upload files for the test specification. Our experts will then review your request. As a FREE user, you will receive an offer as soon as a suitable lab has been found for your inquiry. As a PROFESSIONAL user, you can use the testxchange lab search to search for and request lab yourself. As soon as you have decided on an offer, order the test.
Why do I have to create a testxchange account?
With your free registration at testxchange you will receive an individual online account for order management. There you can track the current status of your testing requests and communicate with the service providers who are in contact with you regarding these requests. If necessary, you can also adapt the information provided on the testing project.
Which laboratories can I find with testxchange?
A very large selection of labs which offer industrial testing. We have access to the international testxchange lab database which has the details of 10,000 laboratories all over Europe and beyond. Included are e.g. all DAkkS accredited labs in Germany, the majority of industrial labs in the UK and France and a large number of labs in Eastern Europe. For most of the labs we have current data of their supported tests, available machines and capacity. On this basis, we can ensure a high rate of success in the process of finding and mandating appropriate labs.
Can I submit further requirements or specification documents for the request to the requested laboratories?
After submitting your request, you can further specify your requirements for the testing project or upload documents that you would like to make available to the labs. You can give details of the test you want, the object to be tested and other information.