Find and commission the right testing lab in Mannheim

Frequently asked questions

• What does the lab finding service cost?

  Our service is free of charge for you, the customer. If you mandate a laboratory via testxchange, the laboratory pays a small commission to testxchange after the fulfilment of the request. All laboratories pay the same commission and we work completely independently.

• How does testxchange ensure my data is handled securely?

  testxchange assures confidentiality and the secure processing of your data: our webpage is encrypted with SSL, and your personal contact information is only transmitted to our partner laboratories which have agreed to our terms & conditions and privacy guidelines.

• How does the laboratory search work?

  First you submit the requirements for your testing project via our online form. In that you will provide us with details of the test, the object to be tested, the test's organizational priorities as well as any files containing the test specification. Then our experts review your request and contact appropriate laboratories from our European laboratory database. These laboratories will then contact you within several hours or few days. Then you can discuss any details directly with the labs, manage all your offers and finally mandate your selected laboratory.

• Why do I have to create a testxchange account?

  With the registration on testxchange.com you receive a personal area to manage all of your requests. This provides you with an overview of the status of your requests which you can use to view the matched laboratories, communicate with them and compare their offers. If needed, you can also edit the details of your requests or cancel them.

• Which laboratories can I find with testxchange?

  You can find any laboratory which offers industrial testing with testxchange. We have access to the European Database which has the details of 10,000 laboratories all over Europe. Included are e.g. all DakkS accredited laboratories in Germany, the majority of industrial laboratories in the UK and France and a large number of laboratories in Eastern Europe. For most of the laboratories we have actual data of their supported tests, available machines and current capacity. On this basis we can ensure a high rate of success in the process of finding and mandating appropriate laboratories.

• Can I submit further requirements or specification documents for the request to the requested laboratories?

  You can upload documents specifying further requirements of the request in your testxchange login area after the initial submission of the request. These will then be passed onto the laboratory. There you can provide details about the preferred test, the object to be tested or other specifications.